Protecting your personal details.
Just so you know:
- All Client projects are backed up on separate drives from their data.
- We never buy data for trying to gain new business, and never will.
- We never sell any personal data, and never will.
The Website is brought to you by McKay Williamson
We believe it is important to protect your Personal Data and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.
When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.
- Collecting Information
We may collect Personal Data about you from a number of sources, including the following:
- From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details.
- From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
- From documents that are available to the public, such as the electoral register.
- From third parties to whom you have provided information with your consent to pass it on to other organisations or persons.
- Using Your Personal Information
- Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
- To help us to identify you when you contact us.
- To help us to identify accounts, services and/or products which you could have from us from time to time.
- To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.
- To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
- To help to prevent and detect fraud or loss.
- To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us where
- these products are similar to those you have already purchased from us,
- you were given the opportunity to opt out of being contacted by us at the time your Personal Information was originally collected by us and at the time of our subsequent communications with you, and
- you have not opted out of us contacting you.
- To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us where you have consented to us doing so.
- We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
- We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
- If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
- If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
- We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. Those parties only have access to Personal Data needed to perform their functions. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely.
- The internet
- If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
- Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called 'cookies'.
These cookies cannot be used to identify you personally and are used to improve services for you, for example through:
- Letting you navigate between pages efficiently
- Enabling a service to recognise your computer so you don't have to give the same information during one task
- Recognising that you have already given a username and password so you don't need to enter it for every web page requested
- Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast
To learn more about cookies, see:
Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website's features. Refer to your browser's Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.
- The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
- We exclude all liability for loss that you may incur when using these third party websites.
- (The term ‘Media’ relates to physical items, or digital files, provided to McKay Williamson for assessment, or for use as part of a project or proposed project, it also relates to previous projects and related files backed up by McKay Williamson). Whilst McKay Williamson strives to safeguard archive media in our possession, it is the Client’s responsibility to ensure that the Client has retained back up copies of media supplied by the Client to McKay Williamson. All media is supplied at the client’s own risk and McKay Williamson accepts no responsibility for any loss or damage to Client media.
- McKay Williamson reserves the right to use all of its creative work as examples of our work during private meetings or for display on our internal walls, but will seek expressed permission before using them for any public purpose such as our website or brochure.
- Confidentiality – Each party will keep any confidential information disclosed by the other or by the Client strictly confidential. Neither party may use or take advantage of any such confidential information without the discloser’s consent, even after the end of this Agreement. This obligation does not apply to (i) information known to the receiver before disclosure by the other party, or (ii) information which becomes public knowledge without fault on the part of the receiver, or (iii) disclosures made to the extent required by some applicable legal or regulatory requirement.
- Further Information
- If you would like access to the Personal Data that we hold about you, you can do this by emailing us at firstname.lastname@example.org or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.
- We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at email@example.com